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Technology Predictions for the Future

Author: Pete Langlois/Tuesday, January 06, 2015/Categories: SNI Companies, SNI Technology

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Like every person working with IT, I wish I had a crystal ball. With it I could predict where innovation, need, and demand will intersect. And, I could make millions! But in absence of the ability to see the future, I think it is important to watch the industry analysts who monitor key trends. Their observations and predictions, while not always perfectly accurate, do give insights and early signs of how technology professionals and their skills will need to adapt. As we start a new year, let’s think about where technology is headed!

Recently, Gartner analyst Daryl Plummer shared a series of predictions for technology covering the next five years. Check out three of his predictions, of which I think every IT professional should be aware:

Prediction: By 2018, digital business requires 50 percent less business process workers and 500 percent more key digital business jobs, compared to traditional models.

Why you should care: Your hiring practices and workforce will need to change to attract and retain IT pros who can innovate while using the latest tools. Learning will be a central part of a successful IT career in the future.

Prediction: By 2017, U.S. customers' mobile engagement behavior will drive U.S. mobile commerce revenue to 50 percent of U.S. digital commerce revenue.

Why you should care: Many business to business clients have not fully adopted a mobile strategy. Or worse, they have a team that is not skilled in mobile and therefore they don’t pursue it. In the future all businesses will need IT systems that sell the way that customers want to buy. To do this you will need an IT team that embraces mobile and can apply it to both your sales and marketing efforts.

Prediction: By 2017, more than half of consumer product and service R&D investments will be redirected to customer experience innovations.

Why you should care: Technology and IT teams can no longer only be about function - We’ve got to focus on the experience. This means get smart about how systems inspire action and make customers feel – and not blindly only focusing on what they do. This will require IT teams to expand their skills and begin to integrate professionals will vastly different mindsets and experiences into their teams.

Without a doubt, the next few years will be exciting and challenging for IT leaders and employees. The key to success will lie in being agile and adapting your skills and interests to where technology best serves business goals and customers in the future.

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Pete Langlois
Pete Langlois

Pete Langlois

Pete Langlois is the Chief Sales Officer at GEE Group. His blog leverages his decades of experience in hiring, training and retaining top talent and covers trends and issues of interest to employers and job candidates alike.

Other posts by Pete Langlois
Contact author Full biography

Full biography

Pete Langlois is the Chief Sales Officer at GEE Group. His blog leverages his decades of experience in hiring, training and retaining top talent and covers trends and issues of interest to employers and job candidates alike.

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